Payment Options

Payments can be made in a variety of ways:

Payment through the website
At the secured payment site address https://www.pay24.co.il/pay24/Page_SearchPay.aspx?lng=en

The MAST! app
Can be downloaded from your mobile app store.
Allows payment through Pay24 or the Photo-Pay service

Call center
Representative response for clarifications and payments: 1-800-071-562 (extension 2)
Operates Sun – Thu 8:00 – 20:00, Fri 8:00 – 12:30.
Active 24/7 automatic response
Phone: 1-800-071-562 (extension 1)

Resident file

The Postal Bank
With a payment request slip

Bank / credit card order

055-9762008 (WhatsApp only)

Computerized voice response payment center – 24/7

Payment Center (through a human representative):

Opening hours: Sunday-Thursday from 08:00 to 22:00, Friday from 08:00 to 12:30

Call Center (Inquiry Center):

Dial 1-800-071-562 or dial *6512

Opening hours: Sunday, Tuesday 08:30-19:00, Monday, Wednesday, Thursday 08:30-16:30

Call center (appointment scheduling):

Opening hours: Sunday-Thursday 08:30-19:00

Fault Hotline (Municipal Hotline) - 24/7 Reporting of Faults and Hazards

1-800-303-707 / 106

Customer Service Centers:

Be'er Sheva - Recha Freyar 9, M-Tower Building | Ofakim - Herzl 3

Sunday 08:30-18:00, Monday, Wednesday, Thursday 08:30-15:30, Tuesday 13:30-18:00

Management and Offices:

9 Recha Friar Street, M-tower Building, Be'er Sheva, 8489442

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